How it works

From request to delivery, in five clear steps.

No mystery handoffs. Here is what happens after you send your shipment details, who does what, and when you hear from us.

Step 1: Tell us the details
Step 2: Get a clear quote
Step 3: Book and move

The process

You always know which step you are on.

A shipment is not a single transaction. It is a chain of small confirmations. We keep the chain visible.

Tell us about the shipment

Use the shipment form or email us. We need the origin, destination, cargo, weight or volume, readiness date and any deadline. If something is missing, we ask.

We compare the options

Air or sea, FCL or LCL, standard or express. We check current rates with our forwarding partners and explain the trade-offs between cost, speed and handling.

You get an itemised quote

The quote separates freight, origin charges, destination charges and optional extras such as insurance or door delivery. You approve before anything is booked.

We book and prepare the documents

Once you confirm, we book the space and coordinate the commercial invoice, packing list, transport documents and any permits with the forwarder and broker.

Track it to delivery

You get the tracking details and updates at the key points: collection, departure, arrival, customs and delivery. If something changes, we tell you.

Who does what

One booking, three sets of hands.

Cargoform

Your point of contact. We collect the details, compare options, present the quote, coordinate the booking and keep you updated.

Forwarder & broker

The licensed partners who contract with carriers, handle the transport documents and clear customs. Their terms apply to the carriage.

You

Provide accurate cargo details, pack correctly, hold any required permits and pay duties or taxes unless we agree otherwise in writing.

What to have ready

A better quote starts with better details.

You do not need everything to start. Estimates are fine. These are the details that make the biggest difference.

Origin and destination city, port or airport.
What the goods are and whether they are fragile, perishable or hazardous.
Number of packages, total weight and dimensions or volume.
The date the cargo is ready and the date you need it by.
Whether you need pickup, door delivery, customs help or insurance.
The declared value, if you want insurance or a duty estimate.

FAQ

Questions, answered.

The things shippers usually ask us before booking.

How long does a quote take?

Most quotes come back within one business day. Complex routes, dangerous goods or unusual cargo can take longer because we need to confirm handling and availability with the forwarder.

Do I pay before or after booking?

Nothing is booked until you approve the quote and the payment terms in writing. Some bookings need a deposit; others are paid before collection or on an agreed credit term.

What if the carrier schedule changes?

Carrier schedules can move. We tell you as soon as the forwarder confirms a change and explain what it means for your delivery date. We cannot guarantee a carrier schedule, but we can keep you informed.

Can you handle the whole door-to-door move?

Yes, where the route allows it. We can quote pickup, export handling, freight, customs coordination and delivery. Some destinations or cargo types are port-to-port only; the quote will say what is included.

Next step

Send the details. We will take it from there.

Start with the route, the cargo and your deadline. We will come back with the options and a clear quote.

Start a shipment Schedule a call